Canada approved
Verified casinos
Interac Payments
100% tested

The Use of Complaint Management Systems in the Online Gambling Industry

Filing online casino complaints can improve the results if you encounter a rogue casino operator.

Life would be stress-free in a perfect world, but that world does not exist.

We make all kinds of mistakes and face different problems every day, just like online casino players.

Casino players often experience difficulties such as software problems and payment system failure.

Such problems lead to complaints.

Let’s talk about the complaint services offered by online casinos.


It’s Your Right to Make a Complaint

You are free to complain if you are not happy with how a casino handles payments.

For example, you can make a complaint if there are withdrawal delays or if your account is hacked or deactivated.

Other possible causes of complaints include false accusations of opening several accounts, violation of bonus terms, failure to respond to a refund request, or downtime.

If you experience such problems, submit your complaint through a complaint service and contact the casino’s customer support.

It’s your right provided that you follow the rules.

You follow the rules by reading and understanding the casino’s T&Cs before playing or claiming bonuses.

This is a crucial step because it prevents the possible problems.

Another essential step is to read the casino’s fine print because it might contain the most important details.

Obviously, you want an immediate solution to your issue, but you should give the operator enough time to read and understand your complaint.

It might take a long time to solve more complicated issues, so it’s advisable to provide the appropriate information and be patient.

Kindly share your thoughts on how mobile or online casinos handle your complaints if you’ve had bad experiences in the past.


Most common reasons to file online casino complaints are :

  • Failute to withdraw funds

  • Bonuses not working as intended

  • Game payout is disputed

Medallion MEGAWAYS™ – Cosmic Fun From Fantasma Games

Medallion MEGAWAYS™ – Cosmic Fun From Fantasma Games

If you are searching for a slot that is tantalizingly fresh and different, then this new release is one to spin. Medallion MEGAWAYS™ is the latest sleek, creative production from the inspired studios of Fantasma Games. Prepare yourself for gripping gameplay, an array of colourful features and a scintillating one-handed gaming experience! Sheer Entertainment Value […]

Flower Fortunes MEGAWAYS™ Slot – New Innovation From Fantasma Games

Flower Fortunes MEGAWAYS™ Slot – New Innovation From Fantasma Games

Play Flower Fortunes MEGAWAYS™ For The Ultimate Experience The first new slot of 2019 from the creative software team at Fantasma Games is designed to bring you something modern, fresh and thrilling. It also has the interesting added benefit of offering one-handed mobile gameplay. Experience a unique design concept and this company’s continuous drive to […]

Cashmio Steps Up Compliance

Cashmio Steps Up Compliance

GIG and Cashmio Casino have partnered up with interesting compliance features for Canadians. Through the deal, Cashmio will bolster its compliance efforts in key markets by means of integrating GiG’s generation as a significant a part of its compliance workouts. GiG’s tracking service has been designed in response to operators’ desires to similarly fortify control […]

Show more